Salon Policies
Cancellation and No-Show Policy
We value your time—and ours. When you reserve an appointment at Refined Hair Co., that time is set aside just for you.
We kindly ask for at least 48 hours’ notice for any reschedules or cancellations. This allows us to accommodate other guests and maintain an exceptional experience for everyone.
• Cancellations made within 48 hours will result in a 50% charge of the scheduled service.
• No-shows or same-day cancellations will incur a 60% charge of the total service.
• All cancellation fees will be charged to the card on file.
As a courtesy we confirm your appointment 72 and 24 hours prior to your appointment.
Building Access
After booking your appointment, you’ll receive a confirmation email with your personalized access code.
On the day of your visit, simply enter this code on the keypad located just outside the building entrance.
We look forward to welcoming you in!
— Refined Hair Co.