Privacy Policy

Last updated: July 25, 2025

At Refined Hair Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, submit forms, or access external services through our site. By using this site, you consent to the practices described below.

1. Information We Collect

Information You Voluntarily Provide

When you fill out our new client form, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Any other details you choose to share

Information Collected Automatically

Because our website is built on Squarespace, certain data is collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Time and date of visits
  • Referring/exit pages
  • Site usage behavior

This data helps us understand how visitors use the site and how we can improve their experience.

2. How We Use Your Information

We use your personal information to:

  • Contact you in response to inquiries or form submissions
  • Schedule and manage appointments
  • Provide services and updates
  • Improve our website and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. External Links and Third-Party Services

Our website may include links to third-party websites or tools, including:

  • Online booking platforms (for scheduling appointments)
  • Shopping platforms (for purchasing our products)
  • Social media platforms such as Instagram

When you click these links, you are leaving our site and interacting with an independent platform. We are not responsible for the content, privacy practices, or security of these external sites. Any information you submit to them is governed by their own privacy policies.

We recommend reviewing the terms and privacy policy of any third-party site before providing your personal information or completing a purchase.

These platforms operate independently and are governed by their own privacy policies and terms. We are not responsible for the content, privacy practices, or security of these external sites.

We also may display embedded content, such as Google Maps, to enhance site functionality. This content is provided by Google and may collect usage data in accordance with Google’s privacy practices. Learn more: Google Privacy Policy

4. Cookies and Analytics

Our site may use cookies and similar technologies (through Squarespace or third-party integrations) to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance functionality and security

You can modify your browser settings to disable cookies, though some site features may not work properly as a result.

5. Data Storage and Security

Our website and form submissions are hosted and stored on Squarespace servers, protected by their secure infrastructure. We take reasonable steps to safeguard your personal information, but no online system is entirely secure.

6. Your Data Rights

If you have submitted personal information through our website and would like to:

  • View what data we have collected
  • Request that we correct or delete your data
  • Withdraw your consent to be contacted

You can contact us at refinedhaircollc@gmail.com, and we will respond within a reasonable time.

If we are unable to locate personal information associated with your request (e.g., due to lack of submission or prior deletion), we will notify you accordingly.

7. Children’s Privacy

This site is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the new effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

Refined Hair Co.
401 W First Avenue
Spokane, WA 99201
refinedhaircollc@gmail.com